Terms and Conditions for 28 Mile Logistics Inc

Effective Date: 03.24.2025

Welcome to 28 Mile Logistics Inc (“we,” “us,” or “our”). By using our website and services, you (“you” or “Customer”) agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Agreement Overview

These Terms and Conditions govern the use of our website, services, and any contracts entered into between you and 28 Mile Logistics Inc. By accessing or using our services, you agree to these Terms and Conditions.

2. Services Provided

28 Mile Logistics Inc provides transportation and logistics services, including but not limited to:

  • Freight and cargo transportation

  • Long-haul and local trucking services

  • Delivery and shipping services

  • Custom logistics solutions for businesses

All services provided are subject to availability and may be modified, suspended, or terminated at our discretion.

3. Customer Responsibilities

You agree to:

  • Accurate Information: Provide accurate, up-to-date, and complete information necessary for us to perform our services (e.g., delivery address, contact information, payment details).

  • Legal Compliance: Ensure that all shipments comply with applicable laws, regulations, and restrictions, including but not limited to transportation laws, weight limits, and hazardous materials regulations.

  • Payment: Pay all fees and charges associated with the services provided, as specified in any contract or invoice.

  • Access and Delivery: Ensure that the delivery location is accessible and appropriate for the transportation of goods. You must provide clear instructions to facilitate efficient delivery.

4. Pricing and Payment

  • Pricing: Our pricing is based on the specific services rendered and the terms outlined in your contract or as specified in our rate schedule.

  • Payment Terms: Payments are due as specified in your invoice or agreement with us. Payments may be made via credit card, bank transfer, or other accepted payment methods. Late payments may incur additional charges, including late fees or interest.

5. Limitation of Liability

  • Service Limitations: While we strive to provide timely and efficient services, we do not guarantee the exact timing of deliveries due to factors beyond our control, including weather, traffic, mechanical failures, or other unforeseen events.

  • Damage to Goods: Our liability for damage or loss of goods is limited by the terms of the contract of carriage or applicable law. Claims for damaged or lost goods must be reported promptly and in accordance with our claims procedure.

  • Indemnification: You agree to indemnify, defend, and hold harmless 28 Mile Logistics Inc, its officers, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms and Conditions, or any act or omission by you.

6. Force Majeure

We are not liable for any delay or failure in performance of our services resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, labor strikes, civil unrest, or other unforeseen events.

7. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of [Your Trucking Company Name] and is protected by intellectual property laws. You may not use any of this content without our prior written consent, except as necessary to use our services.

8. Privacy

We respect your privacy and are committed to protecting your personal data. Please refer to our privacy policy for more information on how we collect, use, and protect your personal information.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from 28 Mile logistics inc. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.28milelogistics.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

9. Website Usage

By using our website, you agree not to engage in any activities that could:

  • Disrupt or interfere with the website’s operation.

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorized access to our systems or networks.

We reserve the right to suspend or terminate your access to our website if we believe you are in violation of these Terms and Conditions.

10. Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this page periodically. Continued use of our services after any changes indicates your acceptance of the new terms.

11. Termination

We may terminate or suspend our services to you at any time if you breach these Terms and Conditions, fail to make payments, or engage in unlawful activities. Upon termination, you remain responsible for any outstanding balances due for services provided prior to termination.

12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions will be resolved through binding arbitration in Illinois.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. SMS Terms and Conditions 

Consent for SMS Communication 

The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes. 

Types of SMS Communications 

If you have consented to receive text messages from 28 Mile Logistics Inc, you may receive conversational messages related to our services.

For example: "Hello, thank you for contacting 28 Mile Logistics. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our https://www.28milelogistics.com/privacy-policy and https://www.28milelogistics.com/terms-and-conditions.

Message Frequency 

Our SMS message frequency may vary daily across all users. 

Potential Fees for SMS Messaging 

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. 

Opt-In Method 

Customers can opt-in for SMS messaging from 28 Mile Logistics Inc by messaging us first at the number listed at the bottom of the main page of our website https://www.28milelogistics.com/ This agreement for SMS will not be shared with third parties for marketing purposes. 

Opt-Out 

Customers can opt-out of SMS messaging from 28 Mile Logistics Inc by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START. 

Standard Messaging Disclosures 

Message and data rates may apply. 

Message frequency may vary. 

You can opt out at any time by texting ‘STOP’. 

For assistance, text 'HELP' or visit our https://www.28milelogistics.com/privacy-policy

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

28 Mile Logistics Inc
Address: 1000 South Clark Street Unit 2219 Chicago, IL 60605
Phone: (708)668-7246
Email: dispatch@28milelogistics.com